Lately, many iPhone users face one similar problem – the iPhone screen frozen, can’t slide, can’t unlock, unresponsive, touchscreen problems, hang or stuck at Slide to Upgrade screen after they update to the latest iOS version. This had happened to a few iPhone users including the newest iPhone 6S, iPhone 6S Plus, iPhone 6, iPhone 6 Plus, iPhone SE, iPhone 5S, iPhone 5C, iPhone 5, iPhone 4S and iPhone 4. Some iPhone users complain their iPhone screen frozen after they update from iOS 9.2.1 to iOS 9.3.2. Some said the screen of their iPhone hang and not working at all after upgrade from iOS 8.4 to iOS 9. There are different problems and solutions to these problems. Here are the top most common iPhone screen frozen problems and their solutions from iPhone users around the world.

iPhone update screen frozen hang stuck problems

Case 1: iPhone 6 update screen frozen

Nicholas: I am using iPhone 6 with iOS 9.2. Days ago, I updated to iOS 9.3.2. Unfortunately, my iPhone 6 touchscreen is acting crazy. Sometimes the screen is unresponsive to what I touch. It hangs, it can’t slide, and other times it can’t unlock for 5-10 minutes. However, it works sometimes. The phone also open apps and games even nobody touch it. This happens just after I updated to iOS 9.3.2.


Solutions: Try to hard resets and reconfigured your iPhone. Check your touchscreen and make sure the screen protector (if you have one) is not the root cause. If you are using iPhone 6S or iPhone 6S Plus, adjust your settings for 3D Touch.


Updated 26 May, 2016: Nicholas wrote us an email saying the problem is solved after he replaced a new screen for his iPhone 6. See also: Download Mojo Installer


Case 2: iPhone freezes and stuck on Slide to Upgrade during iOS update

This is a very common issue. Many iOS users found their iOS device stuck on Slide to Upgrade. If you already updated to iOS 9.3.2, 9.3.1, 9.3, 9.2.1, 9.2, 9.1, 9.0.2, 9.0.1, or 9.0, this is what you can do.


Step 1: Connect your iPhone, iPad or iPod Touch to a PC or Mac.
Step 2: Open iTunes.
Step 3: Press and hold the Sleep and Home buttons until you see the Connect to iTunes screen.
Step 4: Select Update and set up your iPhone/iPad/iPod Touch just like a brand new one. Alternatively, you can also perform a restore from an old backup via iTunes.


The “Slide to Upgrade” bug is one of the most frustrating issue with iOS update. If the steps above doesn’t solve your problem, please leave a message with the comment below. See also: Best Jailbreak Tools


Case 3: iPhone screen frozen, touchscreen or keyboard unresponsive

Before you send your iPhone to any shop, try to perform a soft reset. Hold down the Home button and the Sleep/Wake button until you see the Apple logo. This is to reset/reboot your iPhone. Another reason cause slow touchscreen on an iPhone is the internal storage fills up. Transfer old photos, unused apps and games to your PC or Mac then delete them from your iPhone. This will speed up your iOS device for sure.


See also: How to Downgrade from iOS 9.3 to iOS 9.2, Best Cydia Tweaks for iPhone iOS 9


The above cases are the most common problems iPhone users face. Try all the method above if your iPhone screen frozen, can’t slide, can’t unlock, unresponsive, touchscreen problems, hang or stuck at Slide to Upgrade screen. Leave a message if your problems couldn’t solve. The iOS community here will help you out for free.


Related articles: How to Download Cydia on iPhone 6 and Pangu Jailbreak on iPhone 6